Privacy Policy

DumpThings ("we," "us," or "our") operates the DumpThings website and directory service (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Service. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.

We reserve the right to make changes to this Privacy Policy at any time. We will notify you of any updates by revising the "Last updated" date above. Your continued use of the Service after any changes constitutes your acceptance of the new policy.

1. Information We Collect

We collect information in the following ways:

2. How We Use Your Information

We use the information we collect to:

• Operate, maintain, and improve the Service
• Process and fulfill quote requests by forwarding them to the relevant rental company
• Create and manage owner accounts and listing claims
• Verify business information submitted for new or claimed listings
• Respond to your comments, questions, and customer service requests
• Send administrative emails such as account confirmations and listing status updates
• Monitor and analyze usage trends to improve user experience
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations

We do not sell your personal information to third parties. We do not use your information to send unsolicited marketing communications without your consent.

3. How Quote Request Information Is Shared

When you submit a quote request through a listing page, the information you provide (name, phone number, email, project details, delivery address, and dates) is forwarded directly to the rental company associated with that listing. This is the core function of the Service.

By submitting a quote request, you consent to your contact information being shared with the rental company. DumpThings is not responsible for how rental companies handle your information after it is received. We encourage you to review the privacy practices of any company you contact through our directory.

We do not sell, rent, or share quote request data with any party other than the specific rental company you have chosen to contact.

4. Listing Owner Data

If you register as a rental business owner on DumpThings, we collect and store the business details you provide. Your publicly visible listing information (company name, service area, phone number, trailer sizes, pricing, and photos) will be displayed to visitors of the Service.

Private account information such as your business address, registration number, and account email are stored securely and are never displayed publicly on the site.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you request deletion of your account, we will remove your personal data within 30 days, except where we are required to retain it for legal, accounting, or regulatory purposes.

Quote request data is retained for up to 12 months for record-keeping and service improvement purposes, after which it is deleted or anonymized.

6. Third-Party Services

We use the following third-party services to operate the Service:

• Supabase: Database and authentication infrastructure. Your account credentials and listing data are stored on Supabase servers. Supabase is SOC 2 compliant.
• Google Maps: We use the Google Maps API to display listing locations and service areas. Google's use of data is governed by the Google Privacy Policy.
• Hosting and infrastructure: Our website is hosted on Vercel. Vercel may collect technical log data as part of normal hosting operations.

We do not control these third parties and are not responsible for their privacy practices. We encourage you to review their privacy policies.

7. Cookies

We use cookies to maintain session state (e.g., keeping you logged in to your owner account) and to understand how visitors use the Service. We do not use third-party advertising cookies or tracking pixels.

You can control cookies through your browser settings. Disabling cookies may affect functionality such as staying logged in to your account.

8. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (HTTPS), secure authentication, and row-level access controls on our database.

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

9. Children's Privacy

The Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us and we will take steps to delete such information.

10. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain legal limitations.
• Portability: Request that we provide your data in a portable format.
• Objection: Object to certain types of processing of your personal data.

To exercise any of these rights, please contact us through our Contact page. We will respond to all requests within 30 days.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out through our Contact page. We take privacy concerns seriously and will respond promptly.